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Code of Conduct
SEBI vide its Circular SEBI / IMD / CIR No. 8 / 174648 / 2009 dated September 23, 2009 has advised that all intermediaries of mutual funds units shall follow the code of conduct strictly. If any intermediary does not comply with the code of conduct, the mutual fund shall report it to AMFI and SEBI. No mutual fund shall deal with those intermediaries who do not follow code of conduct.
Code of Conduct for Intermediaries of Mutual Funds (Revised)
- Consider investor's interest as paramount and take necessary steps to ensure that the investor’s interest is protected in all circumstances.
- Adhere to SEBI Mutual Fund Regulations and guidelines issued from time to time related to distributors, selling, distribution and advertising practices. Be fully conversant with the key provisions of the Scheme Information Document (SID), Statement of Additional Information (SAI) and Key Information Memorandum (KIM) as well as the operational requirements of various schemes.
- Comply with SEBI guidelines / requirements issued from time to time in preparation of sales, promotional or any other literature about any schemes. Performance disclosures should also comply with the requirements specified by SEBI. Provide full and latest information of schemes to investors in the form of SAI, SID, addenda, performance reports, fact sheets, portfolio disclosures and brochures; and recommend schemes appropriate for the investor's risk profile and needs.
- Highlight risk factors of each scheme, desist from misrepresentation and exaggeration and urge investors to go through SAI / SID/ KIM before deciding to make investments.
- Disclose to the investors all material information including all the commissions (in the form of trail or any other mode) received for the different competing schemes of various Mutual Funds from amongst which the scheme is being recommended to the investors.
- Abstain from indicating or assuring returns in any type of scheme, unless the SID is explicit in this regard.
- Maintain necessary infrastructure to support the AMCs in maintaining high service standards to investors, and ensure that critical operations such as forwarding forms and cheques to AMCs/registrars and despatch of statement of account and redemption cheques to investors are done within the time frame prescribed in the SID/SAI and SEBI Mutual Fund Regulations.
- Do not collude with investors in faulty business practices such as bouncing of cheques, wrong claiming of dividend/redemption cheques, splitting of applications in the schemes to circumvent regulations for any benefit, etc.
- Do not undertake commission driven malpractices such as:
- Recommending inappropriate products solely because the intermediary is getting higher commissions therefrom.
- encouraging over transacting and churning of Mutual Fund investments to earn higher commissions.
- Splitting of applications to earn higher transaction charges / commissions.
- Abstain from making negative statements about any AMC or scheme and ensure that comparisons, if any, are made with similar and comparable products along with complete facts.
- Intermediaries shall keep themselves abreast with the developments relating to the Mutual Fund Industry as also changes in the scheme information and information on mutual fund / AMC like changes in fundamental attributes, changes in controlling interest, loads, liquidity provisions, and other material aspects and deal with the investors appropriately having regard to the up to date information.
- Maintain confidentiality of all investor details, deals and transactions.
- Intermediaries shall keep investor's interest and suitability to their financial needs as paramount and that extra commission or incentive should never form the basis for recommending a scheme to the investor.
- Intermediaries shall not rebate commission back to investors and abstain from attracting investors through temptation of rebate/gifts etc.
- To protect the investors from potential fraudulent activities, intermediary should take reasonable steps to ensure that the investor's address and contact details filled in the mutual fund application form are investor's own details, and not of any third party. Where the required information is not available in the application form, intermediary should make reasonable efforts to obtain accurate and updated information from the investor. Intermediaries should abstain from filling wrong / incorrect information or information of their own or of their employees, officials or agents as the investor's address and contact details in the application form, even if requested by the investor to do so. Intermediary should abstain from tampering in any way with the application form submitted by the investor, including inserting, deleting or modifying any information in the application form provided by the investor.
- Intermediaries including the sales personnel of intermediaries engaged in sales / marketing shall obtain NISM certification and register themselves with AMFI and obtain a Employee Unique Identification Number (EUIN) from AMFI apart from AMFI Registration Number (ARN). The Intermediaries shall ensure that the employees quote the EUIN in the Application Form for investments. The NISM certification and AMFI registration shall be renewed on timely basis. Employees in other functional areas should also be encouraged to obtain the same certification.
- Intermediaries shall comply with the Know Your Distributor (KYD) norms issued by AMFI.
- Co-operate with and provide support to AMCs, AMFI, competent regulatory authorities, Due Diligence Agencies (as applicable) in relation to the activities of the intermediary or any regulatory requirement and matters connected thereto.
- Provide all documents of its investors in terms of the Anti Money Laundering / Combating Financing of Terrorism requirements, including KYC documents / Power of Attorney / investor's agreement(s), etc. with Intermediaries as may be required by AMCs from time to time.
- Be diligent in attesting / certifying investor documents and performing In Person Verification (IPV) of investor's for the KYC process in accordance with the guidelines prescribed by AMFI / KYC Registration Agency (KRA) from time to time.
- Adhere to AMFI guidelines and Code of Conduct issued from time to time related to distributors, selling, distribution and advertising practices.
- Intimate the AMC and AMFI any changes in the intermediary's status, constitution, address, contact details or any other information provided at the time of obtaining AMFI Registration.
- Observe high standards of ethics, integrity and fairness in all its dealings with all parties-investors, Mutual Funds/ AMCs, Registrars & Transfer Agents and other intermediaries. Render at all times high standards of service, exercise due diligence, and ensure proper care.
- Intermediaries satisfying the criteria specified by SEBI for due diligence exercise, shall maintain the requisite documentation in respect of the "Advisory" or "Execution Only" services provided by them to the investors.
- Intermediaries shall refund to AMCs, either by set off against future commissions or payment, all incentives of any nature, including commissions received, that are subject to claw-back as per SEBI regulations or the terms and conditions issued by respective AMC.
- In respect of purchases (including switch-in's) into any fund w.e.f. January 1, 2013, in the event of any switches from Regular Plan (Broker Plan) to Direct Plan, all upfront commissions paid to distributors shall be liable to complete and / or proportionate claw-back.
- Do not indulge in fraudulent or unfair trade practices of any kind while selling units of Schemes of any mutual fund. Selling of units of schemes of any mutual fund by any intermediary directly or indirectly by making false or misleading statement, concealing or omitting material facts of the scheme, concealing the associated risk factors of the schemes or not taking reasonable care to ensure suitability of the scheme to the investor will be construed as fraudulent / unfair trade practice.
Note: SID should be read in conjunction with SAI, and not in isolation.
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4th Floor, Construction House, 5, Walchand Hirachand Marg, Ballard Estate, Fort, Mumbai - 400001. Maharashtra
Terms & Conditions for transactions in the Scheme(s) of Canara Robeco Mutual Fund
×These terms and conditions including the declarations contained herein form a binding contract between the Investor and Canara Robeco Asset Management Company Limited (“CRAMC”)/ Canara Robeco Mutual Fund (“CRMF”).
Declaration by the Investor/s:
- I / We have read and understood the contents of the Scheme Information Document(s) of the respective Scheme(s) and Statement of Additional Information of CRMF (hereinafter referred to as ‘Offer Documents’). I / We hereby apply to the Trustees of CRMF for allotment of Units of the Scheme(s) of CRMF, as indicated above and agree to abide by the terms, conditions, rules and regulations of the relevant Scheme(s)
- I / We have neither received nor been induced by any rebate or gifts, directly or indirectly in making this investment
- I / We hereby declare that I / We have adequate authority to make this investment and that the amount invested in the Scheme is through legitimate sources and does not contravene or is designed for the purpose of evasion of any Act, Rules, Regulations, Notifications or Directions issued by any Regulatory or Statutory authority within or outside India.
- I / We confirm that the transaction/s is/are in compliance with the provisions of the Offer Document of the relevant Scheme and the applicable regulations governing 'Third Party payment avoidance'. I / We confirm that the first holder of the mutual fund folio is first holder of the bank account or one of the joint holders of the bank account from which payment towards subscription/ investment is being made.
- I/We hereby confirm that the subscription amount is debited from the bank account which is registered with CRAMC. I/We hereby understand, acknowledge and confirm that in the event the application for subscription/ investment does not comply with the provisions of the Offer Documents, CRAMC/Trustees of CRMF retain the absolute discretion to reject/not process such application and refund the subscription money without being liable for such rejection.
- The number of units allotted or redeemed will be calculated based on the Applicable NAV and cut-off time as specified in the respective scheme Offer Document/s and subject to realization of funds and acceptance of transaction by the CRAMC/Authorised Registrar in terms of the SID/ SAI.
- Subscription / switch-in to any scheme / plan (other than liquid schemes) in the sum of Rs. 2 (Two) lac and above, the Applicable NAV will be of the day on which the funds are available for utilization, if the application is received before the applicable cut-off time and the entire amount of subscription/purchase/switch-in is credited to the bank account of the respective schemes before the cut-off time. All multiple applications for investment (at the first holder’s PAN level) in a particular scheme (irrespective of the plan / option / sub-option) received on the same Business Day will be aggregated to ascertain whether the total amount equals to Rs. 2 lac or more and to determine the applicable NAV.
- For online transactions, server time at the instance of confirmation of the transaction will be considered as the final time to determine transaction time. The electronic time stamping on the transaction request received by the CRAMC/Authorised Registrar shall be deemed to be the time stamping in accordance with SEBI Regulations. The time and date so recorded will be treated as the time and date of submission of the said online application (electronic application).
- I/We understand that payment for the transaction shall be through a payment gateway and the CRAMC/ CRMF/ Authorised Registrar will not be liable for any failures in the link or for any fraud (either at the payment gateway's end and/or the bank's end) that could take place at the time of making payment and I/We undertake to inform either CRAMC or the Authorised Registrar immediately in case my/our bank account is debited but corresponding Units are not allotted.
- I/We also understand that due to congestion of transaction flow at payment gateway level, there could be a time lag between the debit to my/our bank account and the subsequent credit into the respective Schemes’ bank account. CRAMC/CRMF or its bankers or service providers will not be liable for such delay and the consequent pricing of units.
- I/We hereby acknowledge that the technology for enabling the online services could be affected by virus or other malicious, destructive or corrupting code, program or macros. This could result in delays/ failure in processing of instructions and create inabilities. I/We understand and accept that CRAMC disclaims all and any liability, whether direct or indirect, whether arising out of loss of profit or otherwise arising due to any failure or inability by CRAMC to honor any user Instruction for whatsoever reason.
- I / We agree that if I/we do not register SIP at my/our bank site within five calendar days using the URN provided by this site or register incorrectly, CRAMC/CRMF has the right to cancel the SIP registration without any notice to me/us. I/we will not hold CRMF or CRAMC, its Registrars and other service providers responsible if the registration and subsequent transactions are delayed or not effected or my/our bank account is debited in advance or after the specific SIP date due to local holidays or for any other reason.
- The ARN holder (where he/it has elected to receive transaction charges) has disclosed to me/us all the commissions (in the form of trail commission or any other mode), payable to him/it for different competing Schemes of various Mutual Funds from amongst which the current Scheme is being recommended to me/us.
- I / We declare that I / We are existing investor/s in the Mutual Fund industry and authorise deduction of applicable Transaction Charges from the subscription application for payment to AMFI registered Distributor/ ARN holder.
- I/we understand that the upfront commission shall be paid directly by me/us to the AMFI registered Distributors based on my/our assessment of various factors including the service rendered by the distributor.
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If a Distributor's ARN code is selected and distributor's employee unique identity number (EUIN) is left blank then the following declaration shall be deemed to be made by the investor:
"I/We hereby confirm that the EUIN has not been provided as this is an 'execution-only' transaction without any interaction or advice by the employee/relationship manager/sales person of the above distributor” or “Notwithstanding the advice provided by the employee/relationship manager/sales person of the distributor, the Distributor has not charged any advisory fees on this transaction". - I/We understand that all correspondence/communication in respect of my/our folio(s) will be sent by CRAMC/ Authorised Registrar at the registered address and/or email address provided by me/us.
- I/We agree that the CRAMC/ CRMF has sole discretion at any time to restrict a particular set/ class of investors from purchasing/ subscribing to/ dealing with the units of CRMF.
- I/We are aware of all security risks including possible third party interception of the account/s and the content of the account/s becoming known to third parties. I/We accept that the use of online services is not a secure method of viewing, accepting and transmitting information and that it involves security hazards. I/we declare that any loss of information or interception by any third party shall be at my/our risk and CRAMC shall, in no way, be held liable/responsible for the same and this shall not be considered as a breach of confidentiality.
Distributor Empanelment - Terms & Conditions
×THIS AGREEMENT is entered on the date mentioned in the Schedule to this Agreement (“Schedule”) between Canara Robeco Asset Management Company Limited (Asset Management Company to Canara Robeco Mutual Fund (“CRMF”)) a company incorporated under the Companies Act, 1956, having its registered office at 4th Floor, Construction House, 5 Walchand Hirachand Road, Ballard Estate, Mumbai - 400 001 (“CRAMC”) of the FIRST PART.
AND
The Individual/Entity, details of which are mentioned in the Schedule attached to the Agreement (hereinafter referred to as “Distributor”, which expression shall unless repugnant to the context and meaning thereof be deemed to mean and include its successors and assigns) of the SECOND PART;
Distributor and CRAMC are hereinafter collectively referred to as “Parties” and individually as “Party”.
WHEREAS with effect from the effective date mentioned in the Schedule and on and subject to the terms and conditions mentioned in this Agreement, CRAMC has agreed empanel the Distributor as CRAMC's distributor for distribution and procuring subscriptions for various schemes launched by CRMF from time to time (hereinafter referred to as “the Business”) either through offline distribution or through an online platform/Portal of the Distributor.
OBLIGATIONS OF THE DISTRIBUTOR:
- Any term referred hereunder will have the same meaning as attributed under the Scheme Information Document of the respective scheme(s) launched by CRAMC on behalf of CRMF.
- The Distributor and its employees or representatives who are involved in the distribution of the units of the schemes of CRMF represent and warrant that they are authorised to act as a distributor of mutual fund product(s) and have passed the necessary National Institute of Securities Markets (NISM) Certification Test and obtained a Employee Unique Identification Number (EUIN) from AMFI apart from AMFI Registration Number (ARN). The Distributor shall ensure that its employees quote the EUIN in the Application Form for investments.
- The Distributor shall ensure that his/its employees or representatives have and at all times shall continue to hold all valid and subsisting approvals/registrations/certifications as may be required by law/regulations to perform its obligations hereunder during the term of empanelment and that they have not and shall not violate/breach any of the terms and conditions subject to which such approvals/registrations/certifications have been granted.
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Distributor agrees to comply with all applicable circulars/guidelines/notifications/regulations of SEBI, AMFI and other statutory and regulatory authorities issued from time to time
including but not limited to the following:
- Holding of valid certificate issued by AMFI/NISM;
- Disclosure of all types of commission payments
- Code of Conduct
- Advertisements and sales literature
- Discontinuation of intermediate pooling of funds and/or units for Mutual Fund transactions
- Data Sharing Principles
- The Distributor and his/its employees who will be involved in distribution of units of the schemes of CRMF must carry out such directions and instructions as may be issued by CRAMC from time to time and shall, at all times, comply with all the extant applicable laws, rules, regulations, guidelines, directions, etc.
- The Distributor shall ensure that the terms and conditions mentioned herein or as amended from time to time are also complied with by the Distributor and its Employees including Sub- Distributors and representatives.
- The Distributor must carefully read and understand the Scheme Information Document ('SID') and the Key Information Memorandum ('KIM') of the scheme(s) of CRMF and Statement of Additional Information ('SAI') and explain to the investors, the investment objectives, features of the schemes and risks associated therein. The Distributor must not make any representation concerning CRMF or any scheme of CRMF except those contained in the relevant SID, SAI, KIM and/or the marketing material issued by CRAMC.
- While recommending any Scheme to an investor, the Distributor shall disclose to such investor all the commissions (in the form of trail commission, transaction charges or any other mode) payable to him for different competing schemes of various mutual funds.
- The Distributor shall use only the SID, SAI, KIM and marketing material as is provided to him/it by CRAMC and the Distributor shall not design his/its own marketing material in respect of any scheme of CRMF unless he/it has obtained prior written approval of CRAMC for the same.
- The Distributor shall, at all times, comply with and adhere to the code of conduct for Distributors prescribed by AMFI, including any amendments thereto from time to time.
- The Distributor shall comply with the provisions of the Securities and Exchange Board of India (Mutual Funds) Regulations, 1996 and guidelines/circulars issued by SEBI/AMFI from time to time pertaining to mutual funds with specific focus on regulations/guidelines on advertisements, sales literature and code of conduct.
- The Distributor is not permitted to accept/receive cash towards investment in units of any scheme of CRMF or otherwise on behalf of CRAMC and all subscriptions procured by the Distributor shall only be accepted by means of Account Payee cheques, pay orders or demand drafts drawn in favour of “CANARA ROBECO MUTUAL FUND COLLECTIONS” as mentioned in the SID/KIM. The Distributor shall not, on behalf of CRAMC, issue receipt of any application form(s), cheque(s), demand draft(s), etc. received towards subscription or any transaction in the units of any scheme of CRMF.
- The Distributor agrees to comply with the relevant provisions of the Prevention of Money-Laundering Act, 2002 and Know Your Client norms laid down by SEBI and AMFI as applicable and amended from time to time. The onus of conducting/adhering to the KYC norms is on the Distributor and the Distributor will ensure proper verification of identity of Clients/investors. In case of NRI/PIO investors, the Distributor shall carry out enhanced due diligence specified by CRAMC, before processing the investments.
- The Distributor shall, pursuant to the SEBI Circular No. SEBI/IMD/CIR No.12/186868/2009 dated 11th December, 2009 and the Process Note issued by AMFI by its letter No.35P/MEMCOR/7/09-10 dated 28th January, 2010, forward/submit to CRAMC/its Registrar & Transfer Agent (“RTA”) transaction/customer related documents including electronic logs (in case of online distribution) within such timelines as specified by SEBI/AMFI prior to investment by the customer in any Schemes of the Fund. The Distributor also agrees to comply with any changes or modifications as may be advised by SEBI/AMFI and/or such other body from time to time in this regard. The Distributor hereby acknowledges that the transactions without support of the documents set out in the said circular/process note are liable to be rejected.
- The Distributor agrees to comply with the requirements specified by SEBI regarding classification of transactions as ‘Advisory’ or ‘Execution only’ apart from complying with SEBI (Investment Advisers) Regulations, 2013, if applicable.
- 1The Distributor may facilitate distribution of CRMF Schemes through its online platform/portal, with or without opting for ‘paperless transactions’, to its customers subject to the
following:
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The Distributor shall inform CRAMC by a written communication atleast 15 working days prior to commencing online distribution to enable CRAMC to make appropriate/requisite arrangements for exchange of transaction details and other records between its RTA and the Distributor. Any online transactions forwarded by the Distributor without prior intimation as mentioned above will not be accepted and CRAMC/CRMF, its officers or representatives shall not be liable for any dispute/loss caused to the investor arising out of such rejection of transaction.
It shall be the sole responsibility of the Distributor to procure and submit to CRAMC/its RTA all necessary documents and transaction details including electronic log feeds of the Investors.
1Note: Clause 18 is not applicable for Offline Distribution.
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It shall be the sole responsibility of the Distributor to procure and submit to CRAMC/its RTA all necessary documents and transaction details including electronic log feeds of the
Investor
1Note:Clause 18 is not applicable for Offline Distribution
- The Distributor shall be solely responsible for carrying-out the mandatory CKYC (Central Know Your Client) process. The Distributor shall at all times be responsible and/or liable for maintenance, safe-keeping and confidentiality of the investors’ data. Accordingly, the Distributor shall ensure compliance with Data Sharing Principles set out in AMFI Best Practice Guidelines Circular No.99 /2021-22.
- The Distributor shall keep the said Online Portal updated with the Scheme related information and shall ensure that the same is in line with regulatory mandates, industry practices and/or instructions of CRAMC by means of Circular/Notice.
- The Distributor, for the purpose of providing its services under this Agreement, shall, at all times during the term of this Agreement, comply with Information Technology Act and applicable rules & regulation and shall maintain such resources and transmission infrastructure and equipment as are reasonably necessary to maintain a high standard of transmission of data in terms of timing, quality, reliability, authenticity, integrity and content.
- The Distributor confirms that it has requisite and robust system in place to ensure that the funds remitted towards subscription to the units of the Scheme of the Mutual Fund, is made from the verified Bank Account of the First Unit holder/Joint Bank Account in which applicant is one of the holder and registered with the Investor’s Folio. No third party payments will be permitted and if CRAMC becomes aware of the same, the said transaction shall be at the sole discretion of CRAMC subject to rejection. The Redemption payments and the Dividend pay-outs shall be credited directly into the bank accounts of the Investors.
- The Distributor shall ensure adequate security, alerting and monitoring of its online platform/portal at all points in time. The Distributor shall advise CRAMC/RTA in case any significant alerts, security breaches or other incidents including a significant attack on the Website having the effect of disrupting the service provided under this Agreement are detected.
- The Distributor confirms that it has robust IT security and controls in place to protect its Clients confidentiality including controls as required under IT (Reasonable Security Practices & Procedures and sensitive personal data of information) Rules, 2011 as amended from time to time.
- The Distributor shall at all times use reasonable endeavours to ensure that system/platform is/will not be contaminated by any Harmful Code and will, in the event of any Harmful Code being detected or suspected, notify CRAMC as soon as possible and make reasonable efforts to ensure that such Harmful Code is removed. Further, the Entity in the event of interruption of any service or loss of use and/or access to the Online Mode shall restore the service and/or access to the Online platform/portal within the earliest possible time. “Harmful Code” means any computer code, programming instruction or set of instructions that is intentionally and specifically constructed with the ability to damage, interfere with or otherwise adversely affect computer programs, data files or hardware without the consent or intent of the computer user. This definition includes but is not limited to self-propagating programming instructions commonly called viruses or worms.
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The Distributor shall ensure that IT logs of the Investor including the consents given electronically by the Investor are captured for all electronic transactions and stored as a record.
All transactions provided by the Distributor to the RTA should be accompanied with the IP address of the Investor for transaction.
The Distributor shall retain these records in electronic form in such a manner that:
- the information contained therein remains accessible so as to be usable for a subsequent reference;
- the electronic record is retained in the format in which it was originally generated, sent or received or in a format which can be demonstrated to represent accurately the information originally generated, sent or received;
- the details which will facilitate the identification of the origin, destination, date and time of dispatch or receipt of such electronic record are available in the electronic record.
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- The Distributor shall communicate to CRAMC and/or the RTA all requests for changes in bank account, bank branch, nomination, dividend reinvestment status, etc., in respect of any folio alongwith physical copy of the logs of the request and relevant supporting documents received from investor within 2 working days of its receipt. CRAMC/the RTA shall act on all valid requests in accordance with the Regulations and terms of the Offer Document(s) of the Scheme(s). All non-financial transactions/requests shall be in the form of physical records or by e-mails. CRAMC and/or its RTA will effect changes of all such non-financial requests sent through e-mails, only if they are sent from an authorised email address of the Distributor.
- The Distributor agrees to comply with the process as may be prescribed/changed or modified by the RTA for execution of transactions covered herein.
- The Distributor shall be responsible for providing the foreign inward remittance certificate or the certificate evidencing the subscription by way of debit to the NRE/FCNR account of any non-resident Indian investor, within five days from the receipt of subscription by CRMF from such investor.
- The Distributor agrees not to distribute the products of CRAMC to such investors who are either banned from investing in India or prohibited by SEBI.
- The Distributor shall not in any way pledge or create/have any lien or charge on the assets of the CRAMC, CRMF, the trustees of CRMF or any investor, that are in its possession, towards the fees payable to the Distributor for the services rendered herein.
- CRAMC may call upon the Distributor to furnish any information or statistics including but not limited to his business with respect to other mutual fund(s).
- The Distributor shall neither use nor display the name, logo, mark or any intellectual property of CRAMC/CRMF (or any things identical thereto) in any manner whatsoever, except as permitted by CRAMC.
- The Distributor shall do all acts, deeds and things necessary on behalf of the CRMF/CRAMC to enhance the investors' confidence and interest in the CRMF and ensure that the interests and reputation of the CRMF/CRAMC are fully protected at all times and shall not undertake any obligation or incur any liability on behalf of the CRMF/CRAMC.
- The Distributor shall be solely responsible for resolution of all the investor grievances/complaints arising due to any acts or omission or gross negligence, misrepresentation, fraud or mistake not directly attributable to the CRAMC and shall provide complete assistance to CRAMC for redressal of complaints.
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CRAMC shall from time to time publish notices, addendums and may make available to the Distributor any other documents as may be related to the schemes of CRMF. The Distributor
undertakes to:
- properly display such documents in its places of business;
- provide legible hard copies of such documents to investors/potential investors of CRMF.
FEES AND CHARGES PAYABLE TO THE DISTRIBUTOR:
- The Commission and the periodicity of its payments for each scheme of CRMF will be decided by CRAMC at its discretion. Further, CRAMC has the right to revise the same from time to time as it thinks fit. The Distributor shall be eligible to receive commission based on the amounts mobilised by such Distributor under each scheme of the CRMF subject to such other terms and conditions as may be applicable.
- CRAMC reserves the right to withhold the commission or any other amount payable to the distributor, pending submission of the declarations/documents/forms or any other information as may be required by the CRAMC.
- The Distributor shall not have any right or claim against the CRMF/CRAMC for any loss, actual or notional, incurred by it due to any revision made by the CRAMC in commission or any change of terms and conditions of distribution.
- In case the Distributor receives any commission or any other amount which is not due or payable to the Distributor, CRAMC/CRMF shall be entitled to recover the same or adjust all such amounts as are paid wrongly or by mistake to the Distributor. The Distributor also agrees to the claw back, if applicable, as laid down in SEBI circular no. CIR/IMD/D1F/21/2012 dated September 13, 2012 and AMFI communication No. 35P/MEM-COR/38/2012-13 dated January 22, 2013.
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The commission/brokerage payable by CRAMC in respect of distribution of Mutual Fund Units by the Distributor will be as per the brokerage structure notified by CRAMC from time to time
and will be inclusive of all taxes, cesses, charges and levies.
INDEMNITY:
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The Distributor hereby declares and covenants to defend, indemnify and hold the trustees of CRMF, CRAMC and its directors, affiliates, promoters, employees, successors in interest and
permitted assigns harmless from and against all claims, liabilities, costs, charges, damages or assertions of liability of any kind or nature resulting from:
- Any breach of terms, covenants and conditions or other provisions hereof, or any SID(s)/SAI or any actions or omissions thereunder;
- Any failure to comply with applicable legislation, statutes, ordinances, regulations, circulars administrative rulings or requirements of law;
- The misfeasance, malfeasance, negligence, defaults, misconduct or fraudulent acts of and/or by the Distributor or its representatives, employees, directors, agents, representatives; and
- Any and all actions, suits, proceedings, assessments, settlement, arbitration judgments, cost and expenses, including attorneys' fees, resulting from any of the matters set forth herein above.
- Fraudulent, improper, incorrect, wrongful or negligent performance, work, service, act or omission by the Distributor including any of its employees, and representatives;
- Willful misconduct of the Distributor or any of its employees, Distributor (including sub-Distributor) and representatives.
- Breach of any term or condition mentioned herein by the Distributor or any of its employees, Distributor (including sub-Distributor) and representatives;
TERM AND TERMINATION:
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The empanelment of the Distributor shall continue to remain in full force and effect unless terminated by CRAMC or the Distributor, in accordance with the provisions contained herein.
CRAMC shall be entitled to terminate the engagement of the Distributor forthwith, if:
- the Distributor is found to be a minor or adjudicated as an insolvent or found to be of unsound mind by a court of competent jurisdiction;
- it is found that the Distributor has knowingly participated in or connived in any fraud, dishonesty or misrepresentation against CRAMC/CRMF or any unit holder of CRMF.
- any statement made by the Distributor in the Distributor Empanelment Form is found to be false or misleading or intended to mislead.
- the Distributor conducts or acts in any manner, which is deemed prejudicial to the interest of CRAMC/CRMF;
- the Distributor does not comply with all applicable legislations, statutes, ordinances, regulations, administrative rulings or requirements.
- the Distributor remains inactive in business with CRAMC for a considerable period of time. CRMF also reserves the right to suspend brokerage under such circumstances.
- Further, CRAMC shall have the right to terminate the empanelment of the Distributor, without any cause or assigning any reason, at any time by giving 30 (thirty) days’ notice to the Distributor. The Distributor may also terminate his engagement with CRAMC at any time by giving a 30 (thirty) days’ notice to CRAMC.
- The empanelment of Distributor shall stand automatically terminated, without notice from CRAMC, upon disqualification or withdrawal of necessary authorisation(s)/permissions applicable to the Distributor.
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Upon termination, the distributor shall forthwith return to CRAMC all documents, papers and material pertaining to and/or belonging to CRAMC/CRMF.
CONFIDENTIALITY:
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- Confidential Information shall mean all information disclosed to the Parties under this Agreement including but not limited to the details of the investors. The Party receiving the information shall be the “Recipient Party” and the party disclosing the information shall be the “Disclosing Party”. However, the Parties agree that the information which becomes generally available to the public other than as a result of disclosure by the disclosing party or by the disclosing party’s agents (in the case of distributors, including the sub-distributors), employees or representatives; or Information which was previously known to the recipient Party prior to receipt from the disclosing Party; or Information that is developed independently by the recipient Party or any of its employees, agents or representatives who had no access to the Confidential Information provided by the disclosing Party; or Information which is disclosed to regulatory authority; or Information which is disclosed pursuant to the requirement or request of a Governmental Agency or a court of competent jurisdiction shall not be considered Confidential Information.
- Each Party further acknowledges and agrees to protect Confidential Information with the same standard of care that the disclosing Party uses in protecting its own Confidential Information. Parties hereto shall disclose Confidential Information or permit disclosure of Confidential Information to its employees or agents or Service Provider only on NEED TO KNOW basis.
- Information Technology Act and rules thereunder: Definition: ‘Personal information and Sensitive Personal Data or Information’ shall have the meaning assigned to them by the Information Technology Act, 2000 read with Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 as amended from time to time (hereinafter “the said Act & Rules”). Sharing, Collecting & Preserving of sensitive personal data and information: The Distributors and CRAMC mutually agree that they shall keep the Personal Information and/or Sensitive Personal information that is collected from the investors and/or unit holders as strictly confidential and would make use of the same only for the purpose for which it has been authorised. The Parties further agree that the recipient party shall ensure the same level of data protection as has been provided for in the said Act & Rules. That the Parties hereby confirm that they have the authority to collect and transfer the above referred Personal Information and/or Sensitive Personal Data or Information, as per the Privacy Policy.
- The covenants of confidentiality set forth herein shall survive and continue and be maintained from the date hereof even after the termination of this Agreement.
MISCELLANEOUS:
- Details of the distributor will be captured as per details available with Know Your Distributor (KYD)/Centralised Distributor Services Management System (CDMS)/AMFI (The Association of Mutual Funds in India), and in case of mismatch in the information provided by the Distributor and KYD/CDMS/AMFI records, CRAMC reserves the right to reject the empanelment. The first source of updating information will be from AMFI Database.
- The Distributor hereby specifically authorises CRAMC to obtain KYD documents/records of the Distributor from KYD/CDMS/AMFI. If the CRAMC is not able to obtain/Download such details from KYD/CDMS/AMFI or the Distributor is not KYD Compliant or if the records are not in verified status, then CRAMC reserves the right to reject the empanelment or call for such records/ documents as may be required and the Distributor agrees to provide all such documents to CRMF/CRAMC, in order to comply with the provisions of Know Your Distributor norms laid down by AMFI/SEBI as amended from time to time.
- CRAMC reserves the sole right and discretion to change the status category of the Distributor.
- The empanelment of the Distributor as a distributor of CRMF products shall be on a non-exclusive basis. The relationship between CRAMC and the Distributor is that of principal to principal and does not create any agency relationship or employee-employer relationship between CRAMC and the Distributor.
- In respect of all disputes arising under this engagement, the courts at Mumbai alone shall have jurisdiction, in accordance with the laws of India.
- The statements and declarations made by the Distributor herein are the basis of his empanelment as a Distributor.
- The empanelment of the Distributor as a distributor of CRMF is subject to written confirmation from CRAMC. The Distributor shall promptly provide on periodic written declaration/ confirmations along with supporting documents as required by CRAMC to ensure compliance with all applicable laws/rules/regulations/guidelines/SEBI/AMFI circulars.
- The Distributor shall not restrict the right of investor for changing the distributor, if the investor wishes to do so.
- The Distributor understand/s that if he/they submit/s any Offline/physical transaction application to CRAMC which require physical signature, such transaction will be processed by CRAMC/RTA only if the signature on the application matches with the signature as available with KYD/CDMS/AMFI records. The Distributor agree that any mismatch in signature would result in rejection of his/its request.
- The Parties do hereby agree to adhere to the guidelines issued by SEBI regarding Third Party Verification and Two Factor Authentication (‘2FA’) for investment and redemption of units and discontinuation of pool accounts vide circulars No. SEBI/HO/IMD/IMD-I DOF5/P/CIR/2022/41 dated 31st March, 2022 and Circular No.SEBI/HO/IMD/IMD-IDOF1/P/CIR/2022/132 dated 30th September 2022.
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The Distributor, in order to comply with the directives issued by SEBI (vide circular No. SEBI/HO/IMD-SEC-1/P/OW/2023/ 0000016783/1 dated 26 April 2023), undertakes that:
- It would enable online SIP cancellation/ Pause feature for SlPs registered on its Electronic Platform.
- It undertakes to promptly upload / share all the relevant transaction feed / information including the SIP cancellation / pause details to CRAMC/ RTA for updation of records maintained by CRAMC/RTA;
- In the event of failure to comply with the above requirements, the Distributor shall be liable to pay a penalty equivalent to the amount of loss, if any, incurred by the investors or CRAMC.