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Distributor FAQ
Why is ARN required?
The Association of Mutual Funds in India (AMFI) is an organization dedicated to developing the Indian Mutual Fund Industry on professional, healthy and ethical lines and to enhance and maintain standards in all areas with a view to protecting and promoting the interests of mutual funds and their unit holders. AMFI acknowledges the role of those engaged in selling Mutual Funds and instructs having the highest standards of knowledge attitude and ethics. It introduced the process to register the intermediaries who have passed the certification test as AMFI Registered Mutual Fund Advisors (ARMFA), thus laying the foundation for an organized industry and allotting a unique code – ARN or AMFI Registration Number, along with an identity card. This means that an Intermediary will be able to partner with Mutual Funds and engage in their distribution only after registering with AMFI and obtaining the ARN. Mutual Funds are not permitted to transact with Intermediaries who are not registered with AMFI. Hence, an ARN is essential to participate in the distribution of Mutual Funds.
Who can be a mutual fund distributor?
Any of the following entities can become a distributor of the products of mutual funds by obtaining an ARN code from the Association of Mutual Funds in India (AMFI) and empanelling as Distributor with us: Individuals, sole proprietorships, partnership firms, companies, societies, co-operatives and trusts.
How can I empanel with canara robeco mutual fund as a distributor?
Canara Robeco offers Distributors the choice to empanel with us through both Online and Offline modes.
- Online
- Visit the Canara Robeco distributor Corner and click on ‘Empanel with us’.
- Distributor has to enter his ARN code to check ARN empanelment status.
- If Distributor is not empanelled with Canara Robeco MF – System will populate the contact details (masked) and OTP will be sent to the registered details.
- Post successful OTP Verification, distributor has to fill the online Empanelment form and submit it for review.
- Offline
- Click on the ‘Offline’ option
- Download the Empanelment form
- Fill the Empanelment Form and send it to us for review along with the supporting documents as prescribed in the form.
How long will take for the empanelment process to be completed with canara robeco MF?
After submitting the Online Empanelment application, approximately it will take 10 working days to empanel with Canara Robeco Mutual Fund.
What services will I get after empanelment with canara Robeco mutual fund?
As a distributor, you will get a host of feature including but not limited to the following:
- Dedicated RM
- Brokerage Structure
- Regular Addendums
- Brokerage Payout Intimation
- Information about non- payable of brokerage cases
Who is eligible for commission?
Only if a distributor is empanelled with us, and has not violated the terms and conditions of empanelment as specified by Canara Robeco MF; and fulfills all the terms of ARM as specified by AMFI and/or SEBI; will receives the commission.
Click Here to go through the Terms and Conditions if you are a Distributor with Canara Robeco MF.
What is brokerage and how is it paid?
Brokerage is a fee paid by Canara Robeco to the Distributors empaneled with Canara Robeco and through whose ARN, investments are made in Canara Robeco Fund schemes. Brokerage can be upfront or trail and is calculated as a percentage on the Funds Invested. Brokerage differs from scheme to scheme.
Brokerage payment will be made through DC/NEFT only. For distributors whose complete bank mandates are NOT available, please furnish the bank mandate along with a cancelled cheque or a copy of cheque at the earliest for Direct Credit / NEFT transfer of brokerages. We encourage you to opt for the Direct Credit/NEFT mode of payment so that you receive your brokerage faster & more efficiently. If correct or complete bank details are not furnished, in such a scenario brokerage payout will be released annually in the month of March every year and the threshold limit will be Rs. 50/- for payment in Physical Mode (Pay order/DD) annually. Brokerage Statement shall also be sent by email only.
What is the frequency of getting commission?
The Distributor will get the commission on a monthly basis, with 10 Business Days from end of every month. The same will be directly transferred to the Distributor’s bank account.
What are the GST details of canara robeco mutual fund & canara robeco asset management company?
Below are the :
- GST details of Canara Robeco Asset Management Company Limited
- GST details of Canara Robeco Mutual Fund
As a distributor, how can I update my bank mandate, how do I do it?
You can change your Bank Mandate by filling up the Bank Mandate Form and send scan copy OR courier to below mentioned address to us
The following documents have to be submitted along with the Bank Mandate Form:
- Bank Account Statement OR Cancelled Cheque OR a clear Cheque Photocopy
Distributor Services
Canara Robeco Asset Management Company Limited Construction House, 4th Floor, 5, Walchand Hirachand Marg,Ballard Estate, Mumbai – 400 001, India.
Email - service@canararobeco.com
If a folio has more than one distributor registered under it, then which folio or scheme details will the distributor be able to view?
The Distributor will be able to view only those folios under which they have placed transactions in the past.
What are the rules to be a compliant distributor?
There are a set of conventions that a distributor needs to abide by. A compliant distributor should:
- continuously have the validation of registry with AMFI
- as an ARN holder, comply with all circulars issued by AMFI and SEBI
- not claim brokerage for his/her own investment
- not share brokerage with his client
- submit the Self-Declaration form to the AMC before the end of the financial year
What are the consequences of being a non-compliant distributor?
If distributor does not comply with the above mentioned conventions, it can result in suspension of their AMFI Certificates. In case the Self-Declaration form is not submitted to the AMC before the end of the financial year, or within 3 months from the start of next financial year, then his brokerage will be suspended thereafter till submission.
For any further queries, please contact our Distributor Service Team to 022- 6658 5097 or email us at service@canararobeco.com
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Locate Us
4th Floor, Construction House, 5, Walchand Hirachand Marg, Ballard Estate, Fort, Mumbai - 400001. Maharashtra
Terms & Conditions for transactions in the Scheme(s) of Canara Robeco Mutual Fund
×These terms and conditions including the declarations contained herein form a binding contract between the Investor and Canara Robeco Asset Management Company Limited (“CRAMC”)/ Canara Robeco Mutual Fund (“CRMF”).
Declaration by the Investor/s:
- I / We have read and understood the contents of the Scheme Information Document(s) of the respective Scheme(s) and Statement of Additional Information of CRMF (hereinafter referred to as ‘Offer Documents’). I / We hereby apply to the Trustees of CRMF for allotment of Units of the Scheme(s) of CRMF, as indicated above and agree to abide by the terms, conditions, rules and regulations of the relevant Scheme(s)
- I / We have neither received nor been induced by any rebate or gifts, directly or indirectly in making this investment
- I / We hereby declare that I / We have adequate authority to make this investment and that the amount invested in the Scheme is through legitimate sources and does not contravene or is designed for the purpose of evasion of any Act, Rules, Regulations, Notifications or Directions issued by any Regulatory or Statutory authority within or outside India.
- I / We confirm that the transaction/s is/are in compliance with the provisions of the Offer Document of the relevant Scheme and the applicable regulations governing 'Third Party payment avoidance'. I / We confirm that the first holder of the mutual fund folio is first holder of the bank account or one of the joint holders of the bank account from which payment towards subscription/ investment is being made.
- I/We hereby confirm that the subscription amount is debited from the bank account which is registered with CRAMC. I/We hereby understand, acknowledge and confirm that in the event the application for subscription/ investment does not comply with the provisions of the Offer Documents, CRAMC/Trustees of CRMF retain the absolute discretion to reject/not process such application and refund the subscription money without being liable for such rejection.
- The number of units allotted or redeemed will be calculated based on the Applicable NAV and cut-off time as specified in the respective scheme Offer Document/s and subject to realization of funds and acceptance of transaction by the CRAMC/Authorised Registrar in terms of the SID/ SAI.
- Subscription / switch-in to any scheme / plan (other than liquid schemes) in the sum of Rs. 2 (Two) lac and above, the Applicable NAV will be of the day on which the funds are available for utilization, if the application is received before the applicable cut-off time and the entire amount of subscription/purchase/switch-in is credited to the bank account of the respective schemes before the cut-off time. All multiple applications for investment (at the first holder’s PAN level) in a particular scheme (irrespective of the plan / option / sub-option) received on the same Business Day will be aggregated to ascertain whether the total amount equals to Rs. 2 lac or more and to determine the applicable NAV.
- For online transactions, server time at the instance of confirmation of the transaction will be considered as the final time to determine transaction time. The electronic time stamping on the transaction request received by the CRAMC/Authorised Registrar shall be deemed to be the time stamping in accordance with SEBI Regulations. The time and date so recorded will be treated as the time and date of submission of the said online application (electronic application).
- I/We understand that payment for the transaction shall be through a payment gateway and the CRAMC/ CRMF/ Authorised Registrar will not be liable for any failures in the link or for any fraud (either at the payment gateway's end and/or the bank's end) that could take place at the time of making payment and I/We undertake to inform either CRAMC or the Authorised Registrar immediately in case my/our bank account is debited but corresponding Units are not allotted.
- I/We also understand that due to congestion of transaction flow at payment gateway level, there could be a time lag between the debit to my/our bank account and the subsequent credit into the respective Schemes’ bank account. CRAMC/CRMF or its bankers or service providers will not be liable for such delay and the consequent pricing of units.
- I/We hereby acknowledge that the technology for enabling the online services could be affected by virus or other malicious, destructive or corrupting code, program or macros. This could result in delays/ failure in processing of instructions and create inabilities. I/We understand and accept that CRAMC disclaims all and any liability, whether direct or indirect, whether arising out of loss of profit or otherwise arising due to any failure or inability by CRAMC to honor any user Instruction for whatsoever reason.
- I / We agree that if I/we do not register SIP at my/our bank site within five calendar days using the URN provided by this site or register incorrectly, CRAMC/CRMF has the right to cancel the SIP registration without any notice to me/us. I/we will not hold CRMF or CRAMC, its Registrars and other service providers responsible if the registration and subsequent transactions are delayed or not effected or my/our bank account is debited in advance or after the specific SIP date due to local holidays or for any other reason.
- The ARN holder (where he/it has elected to receive transaction charges) has disclosed to me/us all the commissions (in the form of trail commission or any other mode), payable to him/it for different competing Schemes of various Mutual Funds from amongst which the current Scheme is being recommended to me/us.
- I / We declare that I / We are existing investor/s in the Mutual Fund industry and authorise deduction of applicable Transaction Charges from the subscription application for payment to AMFI registered Distributor/ ARN holder.
- I/we understand that the upfront commission shall be paid directly by me/us to the AMFI registered Distributors based on my/our assessment of various factors including the service rendered by the distributor.
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If a Distributor's ARN code is selected and distributor's employee unique identity number (EUIN) is left blank then the following declaration shall be deemed to be made by the investor:
"I/We hereby confirm that the EUIN has not been provided as this is an 'execution-only' transaction without any interaction or advice by the employee/relationship manager/sales person of the above distributor” or “Notwithstanding the advice provided by the employee/relationship manager/sales person of the distributor, the Distributor has not charged any advisory fees on this transaction". - I/We understand that all correspondence/communication in respect of my/our folio(s) will be sent by CRAMC/ Authorised Registrar at the registered address and/or email address provided by me/us.
- I/We agree that the CRAMC/ CRMF has sole discretion at any time to restrict a particular set/ class of investors from purchasing/ subscribing to/ dealing with the units of CRMF.
- I/We are aware of all security risks including possible third party interception of the account/s and the content of the account/s becoming known to third parties. I/We accept that the use of online services is not a secure method of viewing, accepting and transmitting information and that it involves security hazards. I/we declare that any loss of information or interception by any third party shall be at my/our risk and CRAMC shall, in no way, be held liable/responsible for the same and this shall not be considered as a breach of confidentiality.
Distributor Empanelment - Terms & Conditions
×THIS AGREEMENT is entered on the date mentioned in the Schedule to this Agreement (“Schedule”) between Canara Robeco Asset Management Company Limited (Asset Management Company to Canara Robeco Mutual Fund (“CRMF”)) a company incorporated under the Companies Act, 1956, having its registered office at 4th Floor, Construction House, 5 Walchand Hirachand Road, Ballard Estate, Mumbai - 400 001 (“CRAMC”) of the FIRST PART.
AND
The Individual/Entity, details of which are mentioned in the Schedule attached to the Agreement (hereinafter referred to as “Distributor”, which expression shall unless repugnant to the context and meaning thereof be deemed to mean and include its successors and assigns) of the SECOND PART;
Distributor and CRAMC are hereinafter collectively referred to as “Parties” and individually as “Party”.
WHEREAS with effect from the effective date mentioned in the Schedule and on and subject to the terms and conditions mentioned in this Agreement, CRAMC has agreed empanel the Distributor as CRAMC's distributor for distribution and procuring subscriptions for various schemes launched by CRMF from time to time (hereinafter referred to as “the Business”) either through offline distribution or through an online platform/Portal of the Distributor.
OBLIGATIONS OF THE DISTRIBUTOR:
- Any term referred hereunder will have the same meaning as attributed under the Scheme Information Document of the respective scheme(s) launched by CRAMC on behalf of CRMF.
- The Distributor and its employees or representatives who are involved in the distribution of the units of the schemes of CRMF represent and warrant that they are authorised to act as a distributor of mutual fund product(s) and have passed the necessary National Institute of Securities Markets (NISM) Certification Test and obtained a Employee Unique Identification Number (EUIN) from AMFI apart from AMFI Registration Number (ARN). The Distributor shall ensure that its employees quote the EUIN in the Application Form for investments.
- The Distributor shall ensure that his/its employees or representatives have and at all times shall continue to hold all valid and subsisting approvals/registrations/certifications as may be required by law/regulations to perform its obligations hereunder during the term of empanelment and that they have not and shall not violate/breach any of the terms and conditions subject to which such approvals/registrations/certifications have been granted.
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Distributor agrees to comply with all applicable circulars/guidelines/notifications/regulations of SEBI, AMFI and other statutory and regulatory authorities issued from time to time
including but not limited to the following:
- Holding of valid certificate issued by AMFI/NISM;
- Disclosure of all types of commission payments
- Code of Conduct
- Advertisements and sales literature
- Discontinuation of intermediate pooling of funds and/or units for Mutual Fund transactions
- Data Sharing Principles
- The Distributor and his/its employees who will be involved in distribution of units of the schemes of CRMF must carry out such directions and instructions as may be issued by CRAMC from time to time and shall, at all times, comply with all the extant applicable laws, rules, regulations, guidelines, directions, etc.
- The Distributor shall ensure that the terms and conditions mentioned herein or as amended from time to time are also complied with by the Distributor and its Employees including Sub- Distributors and representatives.
- The Distributor must carefully read and understand the Scheme Information Document ('SID') and the Key Information Memorandum ('KIM') of the scheme(s) of CRMF and Statement of Additional Information ('SAI') and explain to the investors, the investment objectives, features of the schemes and risks associated therein. The Distributor must not make any representation concerning CRMF or any scheme of CRMF except those contained in the relevant SID, SAI, KIM and/or the marketing material issued by CRAMC.
- While recommending any Scheme to an investor, the Distributor shall disclose to such investor all the commissions (in the form of trail commission, transaction charges or any other mode) payable to him for different competing schemes of various mutual funds.
- The Distributor shall use only the SID, SAI, KIM and marketing material as is provided to him/it by CRAMC and the Distributor shall not design his/its own marketing material in respect of any scheme of CRMF unless he/it has obtained prior written approval of CRAMC for the same.
- The Distributor shall, at all times, comply with and adhere to the code of conduct for Distributors prescribed by AMFI, including any amendments thereto from time to time.
- The Distributor shall comply with the provisions of the Securities and Exchange Board of India (Mutual Funds) Regulations, 1996 and guidelines/circulars issued by SEBI/AMFI from time to time pertaining to mutual funds with specific focus on regulations/guidelines on advertisements, sales literature and code of conduct.
- The Distributor is not permitted to accept/receive cash towards investment in units of any scheme of CRMF or otherwise on behalf of CRAMC and all subscriptions procured by the Distributor shall only be accepted by means of Account Payee cheques, pay orders or demand drafts drawn in favour of “CANARA ROBECO MUTUAL FUND COLLECTIONS” as mentioned in the SID/KIM. The Distributor shall not, on behalf of CRAMC, issue receipt of any application form(s), cheque(s), demand draft(s), etc. received towards subscription or any transaction in the units of any scheme of CRMF.
- The Distributor agrees to comply with the relevant provisions of the Prevention of Money-Laundering Act, 2002 and Know Your Client norms laid down by SEBI and AMFI as applicable and amended from time to time. The onus of conducting/adhering to the KYC norms is on the Distributor and the Distributor will ensure proper verification of identity of Clients/investors. In case of NRI/PIO investors, the Distributor shall carry out enhanced due diligence specified by CRAMC, before processing the investments.
- The Distributor shall, pursuant to the SEBI Circular No. SEBI/IMD/CIR No.12/186868/2009 dated 11th December, 2009 and the Process Note issued by AMFI by its letter No.35P/MEMCOR/7/09-10 dated 28th January, 2010, forward/submit to CRAMC/its Registrar & Transfer Agent (“RTA”) transaction/customer related documents including electronic logs (in case of online distribution) within such timelines as specified by SEBI/AMFI prior to investment by the customer in any Schemes of the Fund. The Distributor also agrees to comply with any changes or modifications as may be advised by SEBI/AMFI and/or such other body from time to time in this regard. The Distributor hereby acknowledges that the transactions without support of the documents set out in the said circular/process note are liable to be rejected.
- The Distributor agrees to comply with the requirements specified by SEBI regarding classification of transactions as ‘Advisory’ or ‘Execution only’ apart from complying with SEBI (Investment Advisers) Regulations, 2013, if applicable.
- 1The Distributor may facilitate distribution of CRMF Schemes through its online platform/portal, with or without opting for ‘paperless transactions’, to its customers subject to the
following:
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The Distributor shall inform CRAMC by a written communication atleast 15 working days prior to commencing online distribution to enable CRAMC to make appropriate/requisite arrangements for exchange of transaction details and other records between its RTA and the Distributor. Any online transactions forwarded by the Distributor without prior intimation as mentioned above will not be accepted and CRAMC/CRMF, its officers or representatives shall not be liable for any dispute/loss caused to the investor arising out of such rejection of transaction.
It shall be the sole responsibility of the Distributor to procure and submit to CRAMC/its RTA all necessary documents and transaction details including electronic log feeds of the Investors.
1Note: Clause 18 is not applicable for Offline Distribution.
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It shall be the sole responsibility of the Distributor to procure and submit to CRAMC/its RTA all necessary documents and transaction details including electronic log feeds of the
Investor
1Note:Clause 18 is not applicable for Offline Distribution
- The Distributor shall be solely responsible for carrying-out the mandatory CKYC (Central Know Your Client) process. The Distributor shall at all times be responsible and/or liable for maintenance, safe-keeping and confidentiality of the investors’ data. Accordingly, the Distributor shall ensure compliance with Data Sharing Principles set out in AMFI Best Practice Guidelines Circular No.99 /2021-22.
- The Distributor shall keep the said Online Portal updated with the Scheme related information and shall ensure that the same is in line with regulatory mandates, industry practices and/or instructions of CRAMC by means of Circular/Notice.
- The Distributor, for the purpose of providing its services under this Agreement, shall, at all times during the term of this Agreement, comply with Information Technology Act and applicable rules & regulation and shall maintain such resources and transmission infrastructure and equipment as are reasonably necessary to maintain a high standard of transmission of data in terms of timing, quality, reliability, authenticity, integrity and content.
- The Distributor confirms that it has requisite and robust system in place to ensure that the funds remitted towards subscription to the units of the Scheme of the Mutual Fund, is made from the verified Bank Account of the First Unit holder/Joint Bank Account in which applicant is one of the holder and registered with the Investor’s Folio. No third party payments will be permitted and if CRAMC becomes aware of the same, the said transaction shall be at the sole discretion of CRAMC subject to rejection. The Redemption payments and the Dividend pay-outs shall be credited directly into the bank accounts of the Investors.
- The Distributor shall ensure adequate security, alerting and monitoring of its online platform/portal at all points in time. The Distributor shall advise CRAMC/RTA in case any significant alerts, security breaches or other incidents including a significant attack on the Website having the effect of disrupting the service provided under this Agreement are detected.
- The Distributor confirms that it has robust IT security and controls in place to protect its Clients confidentiality including controls as required under IT (Reasonable Security Practices & Procedures and sensitive personal data of information) Rules, 2011 as amended from time to time.
- The Distributor shall at all times use reasonable endeavours to ensure that system/platform is/will not be contaminated by any Harmful Code and will, in the event of any Harmful Code being detected or suspected, notify CRAMC as soon as possible and make reasonable efforts to ensure that such Harmful Code is removed. Further, the Entity in the event of interruption of any service or loss of use and/or access to the Online Mode shall restore the service and/or access to the Online platform/portal within the earliest possible time. “Harmful Code” means any computer code, programming instruction or set of instructions that is intentionally and specifically constructed with the ability to damage, interfere with or otherwise adversely affect computer programs, data files or hardware without the consent or intent of the computer user. This definition includes but is not limited to self-propagating programming instructions commonly called viruses or worms.
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The Distributor shall ensure that IT logs of the Investor including the consents given electronically by the Investor are captured for all electronic transactions and stored as a record.
All transactions provided by the Distributor to the RTA should be accompanied with the IP address of the Investor for transaction.
The Distributor shall retain these records in electronic form in such a manner that:
- the information contained therein remains accessible so as to be usable for a subsequent reference;
- the electronic record is retained in the format in which it was originally generated, sent or received or in a format which can be demonstrated to represent accurately the information originally generated, sent or received;
- the details which will facilitate the identification of the origin, destination, date and time of dispatch or receipt of such electronic record are available in the electronic record.
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- The Distributor shall communicate to CRAMC and/or the RTA all requests for changes in bank account, bank branch, nomination, dividend reinvestment status, etc., in respect of any folio alongwith physical copy of the logs of the request and relevant supporting documents received from investor within 2 working days of its receipt. CRAMC/the RTA shall act on all valid requests in accordance with the Regulations and terms of the Offer Document(s) of the Scheme(s). All non-financial transactions/requests shall be in the form of physical records or by e-mails. CRAMC and/or its RTA will effect changes of all such non-financial requests sent through e-mails, only if they are sent from an authorised email address of the Distributor.
- The Distributor agrees to comply with the process as may be prescribed/changed or modified by the RTA for execution of transactions covered herein.
- The Distributor shall be responsible for providing the foreign inward remittance certificate or the certificate evidencing the subscription by way of debit to the NRE/FCNR account of any non-resident Indian investor, within five days from the receipt of subscription by CRMF from such investor.
- The Distributor agrees not to distribute the products of CRAMC to such investors who are either banned from investing in India or prohibited by SEBI.
- The Distributor shall not in any way pledge or create/have any lien or charge on the assets of the CRAMC, CRMF, the trustees of CRMF or any investor, that are in its possession, towards the fees payable to the Distributor for the services rendered herein.
- CRAMC may call upon the Distributor to furnish any information or statistics including but not limited to his business with respect to other mutual fund(s).
- The Distributor shall neither use nor display the name, logo, mark or any intellectual property of CRAMC/CRMF (or any things identical thereto) in any manner whatsoever, except as permitted by CRAMC.
- The Distributor shall do all acts, deeds and things necessary on behalf of the CRMF/CRAMC to enhance the investors' confidence and interest in the CRMF and ensure that the interests and reputation of the CRMF/CRAMC are fully protected at all times and shall not undertake any obligation or incur any liability on behalf of the CRMF/CRAMC.
- The Distributor shall be solely responsible for resolution of all the investor grievances/complaints arising due to any acts or omission or gross negligence, misrepresentation, fraud or mistake not directly attributable to the CRAMC and shall provide complete assistance to CRAMC for redressal of complaints.
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CRAMC shall from time to time publish notices, addendums and may make available to the Distributor any other documents as may be related to the schemes of CRMF. The Distributor
undertakes to:
- properly display such documents in its places of business;
- provide legible hard copies of such documents to investors/potential investors of CRMF.
FEES AND CHARGES PAYABLE TO THE DISTRIBUTOR:
- The Commission and the periodicity of its payments for each scheme of CRMF will be decided by CRAMC at its discretion. Further, CRAMC has the right to revise the same from time to time as it thinks fit. The Distributor shall be eligible to receive commission based on the amounts mobilised by such Distributor under each scheme of the CRMF subject to such other terms and conditions as may be applicable.
- CRAMC reserves the right to withhold the commission or any other amount payable to the distributor, pending submission of the declarations/documents/forms or any other information as may be required by the CRAMC.
- The Distributor shall not have any right or claim against the CRMF/CRAMC for any loss, actual or notional, incurred by it due to any revision made by the CRAMC in commission or any change of terms and conditions of distribution.
- In case the Distributor receives any commission or any other amount which is not due or payable to the Distributor, CRAMC/CRMF shall be entitled to recover the same or adjust all such amounts as are paid wrongly or by mistake to the Distributor. The Distributor also agrees to the claw back, if applicable, as laid down in SEBI circular no. CIR/IMD/D1F/21/2012 dated September 13, 2012 and AMFI communication No. 35P/MEM-COR/38/2012-13 dated January 22, 2013.
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The commission/brokerage payable by CRAMC in respect of distribution of Mutual Fund Units by the Distributor will be as per the brokerage structure notified by CRAMC from time to time
and will be inclusive of all taxes, cesses, charges and levies.
INDEMNITY:
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The Distributor hereby declares and covenants to defend, indemnify and hold the trustees of CRMF, CRAMC and its directors, affiliates, promoters, employees, successors in interest and
permitted assigns harmless from and against all claims, liabilities, costs, charges, damages or assertions of liability of any kind or nature resulting from:
- Any breach of terms, covenants and conditions or other provisions hereof, or any SID(s)/SAI or any actions or omissions thereunder;
- Any failure to comply with applicable legislation, statutes, ordinances, regulations, circulars administrative rulings or requirements of law;
- The misfeasance, malfeasance, negligence, defaults, misconduct or fraudulent acts of and/or by the Distributor or its representatives, employees, directors, agents, representatives; and
- Any and all actions, suits, proceedings, assessments, settlement, arbitration judgments, cost and expenses, including attorneys' fees, resulting from any of the matters set forth herein above.
- Fraudulent, improper, incorrect, wrongful or negligent performance, work, service, act or omission by the Distributor including any of its employees, and representatives;
- Willful misconduct of the Distributor or any of its employees, Distributor (including sub-Distributor) and representatives.
- Breach of any term or condition mentioned herein by the Distributor or any of its employees, Distributor (including sub-Distributor) and representatives;
TERM AND TERMINATION:
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The empanelment of the Distributor shall continue to remain in full force and effect unless terminated by CRAMC or the Distributor, in accordance with the provisions contained herein.
CRAMC shall be entitled to terminate the engagement of the Distributor forthwith, if:
- the Distributor is found to be a minor or adjudicated as an insolvent or found to be of unsound mind by a court of competent jurisdiction;
- it is found that the Distributor has knowingly participated in or connived in any fraud, dishonesty or misrepresentation against CRAMC/CRMF or any unit holder of CRMF.
- any statement made by the Distributor in the Distributor Empanelment Form is found to be false or misleading or intended to mislead.
- the Distributor conducts or acts in any manner, which is deemed prejudicial to the interest of CRAMC/CRMF;
- the Distributor does not comply with all applicable legislations, statutes, ordinances, regulations, administrative rulings or requirements.
- the Distributor remains inactive in business with CRAMC for a considerable period of time. CRMF also reserves the right to suspend brokerage under such circumstances.
- Further, CRAMC shall have the right to terminate the empanelment of the Distributor, without any cause or assigning any reason, at any time by giving 30 (thirty) days’ notice to the Distributor. The Distributor may also terminate his engagement with CRAMC at any time by giving a 30 (thirty) days’ notice to CRAMC.
- The empanelment of Distributor shall stand automatically terminated, without notice from CRAMC, upon disqualification or withdrawal of necessary authorisation(s)/permissions applicable to the Distributor.
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Upon termination, the distributor shall forthwith return to CRAMC all documents, papers and material pertaining to and/or belonging to CRAMC/CRMF.
CONFIDENTIALITY:
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- Confidential Information shall mean all information disclosed to the Parties under this Agreement including but not limited to the details of the investors. The Party receiving the information shall be the “Recipient Party” and the party disclosing the information shall be the “Disclosing Party”. However, the Parties agree that the information which becomes generally available to the public other than as a result of disclosure by the disclosing party or by the disclosing party’s agents (in the case of distributors, including the sub-distributors), employees or representatives; or Information which was previously known to the recipient Party prior to receipt from the disclosing Party; or Information that is developed independently by the recipient Party or any of its employees, agents or representatives who had no access to the Confidential Information provided by the disclosing Party; or Information which is disclosed to regulatory authority; or Information which is disclosed pursuant to the requirement or request of a Governmental Agency or a court of competent jurisdiction shall not be considered Confidential Information.
- Each Party further acknowledges and agrees to protect Confidential Information with the same standard of care that the disclosing Party uses in protecting its own Confidential Information. Parties hereto shall disclose Confidential Information or permit disclosure of Confidential Information to its employees or agents or Service Provider only on NEED TO KNOW basis.
- Information Technology Act and rules thereunder: Definition: ‘Personal information and Sensitive Personal Data or Information’ shall have the meaning assigned to them by the Information Technology Act, 2000 read with Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 as amended from time to time (hereinafter “the said Act & Rules”). Sharing, Collecting & Preserving of sensitive personal data and information: The Distributors and CRAMC mutually agree that they shall keep the Personal Information and/or Sensitive Personal information that is collected from the investors and/or unit holders as strictly confidential and would make use of the same only for the purpose for which it has been authorised. The Parties further agree that the recipient party shall ensure the same level of data protection as has been provided for in the said Act & Rules. That the Parties hereby confirm that they have the authority to collect and transfer the above referred Personal Information and/or Sensitive Personal Data or Information, as per the Privacy Policy.
- The covenants of confidentiality set forth herein shall survive and continue and be maintained from the date hereof even after the termination of this Agreement.
MISCELLANEOUS:
- Details of the distributor will be captured as per details available with Know Your Distributor (KYD)/Centralised Distributor Services Management System (CDMS)/AMFI (The Association of Mutual Funds in India), and in case of mismatch in the information provided by the Distributor and KYD/CDMS/AMFI records, CRAMC reserves the right to reject the empanelment. The first source of updating information will be from AMFI Database.
- The Distributor hereby specifically authorises CRAMC to obtain KYD documents/records of the Distributor from KYD/CDMS/AMFI. If the CRAMC is not able to obtain/Download such details from KYD/CDMS/AMFI or the Distributor is not KYD Compliant or if the records are not in verified status, then CRAMC reserves the right to reject the empanelment or call for such records/ documents as may be required and the Distributor agrees to provide all such documents to CRMF/CRAMC, in order to comply with the provisions of Know Your Distributor norms laid down by AMFI/SEBI as amended from time to time.
- CRAMC reserves the sole right and discretion to change the status category of the Distributor.
- The empanelment of the Distributor as a distributor of CRMF products shall be on a non-exclusive basis. The relationship between CRAMC and the Distributor is that of principal to principal and does not create any agency relationship or employee-employer relationship between CRAMC and the Distributor.
- In respect of all disputes arising under this engagement, the courts at Mumbai alone shall have jurisdiction, in accordance with the laws of India.
- The statements and declarations made by the Distributor herein are the basis of his empanelment as a Distributor.
- The empanelment of the Distributor as a distributor of CRMF is subject to written confirmation from CRAMC. The Distributor shall promptly provide on periodic written declaration/ confirmations along with supporting documents as required by CRAMC to ensure compliance with all applicable laws/rules/regulations/guidelines/SEBI/AMFI circulars.
- The Distributor shall not restrict the right of investor for changing the distributor, if the investor wishes to do so.
- The Distributor understand/s that if he/they submit/s any Offline/physical transaction application to CRAMC which require physical signature, such transaction will be processed by CRAMC/RTA only if the signature on the application matches with the signature as available with KYD/CDMS/AMFI records. The Distributor agree that any mismatch in signature would result in rejection of his/its request.
- The Parties do hereby agree to adhere to the guidelines issued by SEBI regarding Third Party Verification and Two Factor Authentication (‘2FA’) for investment and redemption of units and discontinuation of pool accounts vide circulars No. SEBI/HO/IMD/IMD-I DOF5/P/CIR/2022/41 dated 31st March, 2022 and Circular No.SEBI/HO/IMD/IMD-IDOF1/P/CIR/2022/132 dated 30th September 2022.
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The Distributor, in order to comply with the directives issued by SEBI (vide circular No. SEBI/HO/IMD-SEC-1/P/OW/2023/ 0000016783/1 dated 26 April 2023), undertakes that:
- It would enable online SIP cancellation/ Pause feature for SlPs registered on its Electronic Platform.
- It undertakes to promptly upload / share all the relevant transaction feed / information including the SIP cancellation / pause details to CRAMC/ RTA for updation of records maintained by CRAMC/RTA;
- In the event of failure to comply with the above requirements, the Distributor shall be liable to pay a penalty equivalent to the amount of loss, if any, incurred by the investors or CRAMC.